|1.||Confirm the vehicles tires are properly inflated.|
|2.||Check the customers CD for scratches, fingerprints, and marks.|
NOTE: The following test should be performed with audio unit bass and treble set to customers listening performance. When comparing to known-good vehicles, comparison should be performed on same model and trim level.
|3.||Compare the customers CD that is skipping in a known-good vehicle under the same conditions.|
Does the CD skip in the known-good vehicle under the same conditions?
YES - Operation is normal.n
NO - Replace the audio unit.n